Privacy policy

To operate legally, every gambling establishment must fulfill legal obligations. 1win Georgia is officially registered and licensed by the Government of Curacao under number 8048/JAZ2018-040. Therefore, the institution complies with several requirements in order to remain a reliable place. The organization supports data protection laws and has developed a privacy policy for its web page, mobile version, and mobile application.

This is an agreement between the user and the company, which provides for the receipt and analysis of private data and its use for legal purposes. In addition, the provisions describe the rights and obligations of customers and the responsibilities of the gambling establishment. Before playing the game, each person must review these articles and confirm their agreement with them. Otherwise, the client must leave the site.

Also, the management of 1win Georgia draws attention to the fact that this policy is subject to change due to the flexibility of international and national legislation. This means that some provisions may be adjusted, supplemented, or deleted altogether. If this concerns the fundamental rights of clients, then the organization’s staff will notify them in advance.

Types of information

What personal details 1win Georgia collects depends on what the user does on the site:

Creation of a profile. When a person wants to join a gambling establishment, he must fill out a registration form. This includes full name, date of birth, gender, place of residence, email and mobile number;
Carrying out financial transactions. In order for an institution to process and control this request, it must know details about the payment method, transaction history, amount, currency, and so on;
Visit the official web page. When a customer navigates to the site and uses the services, the organization receives information about the player’s location, type of device used, browser settings, and session duration.

Cookies

For 1win Georgia, it is important to know the preferences and desires of users in order to improve services. The company uses cookies for this purpose. These are special files that are installed in the user’s browser during the session. Cookies help track movements on the Internet and find out what interests the client. These files are deleted as soon as the player ends his session on the site. The client can also refuse cookies, which are not mandatory.

Application of data

User information is a useful tool for both parties. 1win Georgia utilizes this for the following purposes:

Providing access to company products and services;
Processing procedures and user requests;
Checking players for compliance with the requirements of the gambling establishment;
Providing assistance and support in difficult situations;
Assessing the organization’s activities and improving conditions on the site;
Development and testing of new products and services;
Monitoring user activity per the concept of responsible gaming;
Minimizing the risks of fraud, money laundering, terrorist financing, and cybercrime;
Setting tasks for the marketing department.

Information disclosure

The company has no right to transfer or sell the personal details of players to third parties. However, there are some exceptions:

Companies that are part of the 1win group;
Law enforcement and other government agencies;
Partners and service providers who populate the official web page;
Members of the affiliate program;
Other persons with the user’s consent.

1win Georgia guarantees that the process of transferring confidential information will be accompanied by the necessary security measures. In addition, the parties sign a confidentiality agreement.

Storage period

All private details will be stored in the database for as long as necessary to achieve the policy objectives. After this, the information becomes anonymized. However, some personal data may be retained for longer due to criminal, civil, and tax laws.

After a client deletes a profile in 1win Georgia, the company will store personal details about him for some time. This is necessary to avoid disputes and lawsuits.